الوظائف

Junior HR Generalist at EFG Hermes

Purpose

Handle various stages of the employee life cycle from entry to exit, including but not limited to onboarding, orientation medical and life benefits in a smooth and error free manner.

Responsibilities

  • Handle onboarding cases as assigned, including one on one orientations, collection and verification of hiring documents, sending related announcements, electronic registration of the related data and opening payroll accounts. .
  • Handle various medical insurance related processes in coordination with the various providers, including
    1. processing enrollment or cancellation requests.
    2. facilitating visa letters and replacement cards.
    3. generating monthly changes reports and submitting them.
    4. following up on claims.
  • Life Insurance:
    1. Enroll all employees under the firm’s life insurance policy in a timely manner.
    2. Ensure any claims, financial settlements and payments are processed in a timely and accurate manner.
  • Implement an efficient and employee-friendly exit process, including meeting with the leavers, communicating their departure with the relevant departments, and handling all related paperwork and processes.
  • Assume full responsibility for the monthly employee changes process, including tracking, collecting, registering and announcing the changes (electronically and in hard copy format).
  • Manage the administration of the firm’s corporate credit card programme and work with the payroll bank to resolve any related issues as well as individual employee issues.
  • Prepare any reports requested regarding current employees, change of status, new hires, end of service, leaves, documents and policies (e.g. IA requirements, management requests, etc.).
  • Process various types of HR letters as requested.
  • On a quarterly basis, review and analyze all exit interviews and prepare meaningful analysis and corresponding recommendations to present and discuss with the CHRO.
  • On an annual basis, update the travel allowance destinations in line with the applicable guidelines and ensure those eligible receive their accurate entitlement.
  • Produce and regularly update all workflows and step-by-step reports for the areas of responsibilities.
  • Provide support to the HR Director and the Employee Benefits & Services team as required.
  • Participate in the monthly (Egypt) branch visits as required.
  • Work on various project teams within the department as required and requested.
  • Act as a back-up for coworkers in Benefits and Employee Services.

Job Requirements

  • Bachelor’s degree in any discipline.
  • 0-2 years’ experience in HR; hands on experience in Benefits and Services is a plus.
  • Energetic fast learner, with a genuine interest in an HR career.
  • Excellent numerical skills.
  • Excellent Microsoft Office skills, particularly Excel and PowerPoint
  • Good command of Arabic and English.
  • Good communication skills (written, verbal and listing).
  • Friendly demeanor; capable of interacting positively with co-workers and service providers from a variety of backgrounds and in multiple contexts.
  • Able to build partnerships and work well in teams.
  • Can identify problems and refer/escalate complex issues to a higher level.
  • Detail oriented; ensure deliverables are always of a high quality.
  • Multi-tasker, with the ability to meet changing deadlines, and to prioritize and handle multiple projects.
  • Manage pressure and conflicting demands and prioritize tasks and workload.

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